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1. When should I call the non-emergency number?
2. Why do 9-1-1 operators ask so many questions?
3. When I call 9-1-1 on my cell I am not always connected to the right community. Why is that?

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1. What are your hours of operation?
2. Who does our garbage service?
3. When are the Village Board Meetings?
4. Where can I register to vote?
5. How do I file a Freedom of Information Act (FOIA) request?
6. How many animals are allowed per household?
7. How much is it to park at the train station?
8. Do I need a dog license?
9. Can I have a garage sale?
10. Is a permit required for a garage sale?
11. Can I get a Handicap parking placard ?
12. Where do I park to ride the train?
13. Do I need a Business license in Fox Lake?
14. Do I need a license for a Taxi company?
15. Where can I acquire a Tag Day license?
16. Where can I obtain a Liquor license?
17. What facilities are available for renting?

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1. How can I obtain a building permit?
2. How long is a build permit good for?
3. How will I know when my building permit is approved?
4. What forms of payment are accepted by the Building Department?
5. What are the Building Department's hours of operation?
6. Where is the Building Department located?
7. What is the Building Department phone number?
8. Does the Building Department have a copy of my plat of survey?
9. Is my property in a flood plain?
10. How do I file a complaint about a property?
11. Does the Village of Fox Lake require a real estate transfer tax or inspection?
12. What hours are construction work allowed?
13. Can a homeowner be their own general contractor?
14. What requirements are needed for a renter to apply for a building permit?
15. What are the requirements for contractors?
16. Do I need a permit for a dumpster?
17. When can I burn yard waste?

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1. When does the Street Department pick up brush and branches?
2. How should I dispose of my used paint / electronics?

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1. What do I do if I am selling or buying a home in Fox Lake?
2. How, when & where can I pay my bill?
3. How often am I billed for my utility services?
4. What services am I being billed for?
5. Is my bill for actual water usage, estimated or something else?
6. When is my bill due?
7. How do I sign up for automatic Direct Debit payment?
8. What do I do if I have to change my billing information?
9. What do I do if I am renting out my home?
10. What do I do if my bill seems too high?
11. Why am I billed for sewer service from Lakes Region Sanitary District and water service from Fox Lake?
12. Why am I billed for water service from Volo and sewer service from Fox Lake?
13. How do I get a duplicate copy of my bill?
14. Who do I contact if my garbage or recycling isn’t picked up?
15. What happens if I do not make my payment by the due date?
16. How may I contact the Utility Billing Department?
17. How can I view my current bill?